The Westin Cleveland Downtown
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Great location
Kory
ตุลาคม 2567
I enjoyed the location, it was close to everything downtown area, the rock ‘n’ roll museum and other attractions or in walking distance, there was a St. Patrick’s Day parade that was amazing! We were very close to all of the stadiums. The casino was also in walking distance. This hotel was nice & very friendly. There was a young gentleman that was a greeter that greeted you very pleasantly. Upon our arrival & upon our leaving he was very respectful and wished us a safe travels & stated that he hope we enjoyed everything that the hotel had to offer. Supposed to be back in Cleveland next month, so hopefully the only issue that I did have gets resolved, because this would definitely be our go to place to stay. My husband was extremely relaxed!! Which was well needed.
Adams
มีนาคม 2567
Perfect location within walking distance to baseball stadium, football stadium and Rock n Roll Hall of fame. Very comfortable room and nice staff
Michelle
กันยายน 2567
The location of the hotel was close to everything!!! Parking in Cleveland is horrible because you have to pay for it damn near everywhere. The hotel had Parking that was $37(self parking) with in and out. When you pulled into the parking there was someone there to help you. Then when you walked into the doors, the valet was there to help you as well even if you did not use there service. The bellman was very helpful making sure he let people know not to let anyone steal the joy out of their day. Checking in was painless the ladies were very helpful.
Shataya
ตุลาคม 2567
The Westin Downtown Cleveland is a perfect location downtown. Close to both stadiums for the Guardians, the Browns, and right around the corner from the Huntington Convention Center. The staff was amazing, very friendly, from check-in, to the bellman greeting as you come and go, the security staff, the attendants for the garage, and even the restaurant staff. Traveling all the way from the west coast the staff definitely made it feel like a home away from home, they are great people, especially the bellman "Don't let nobody take that J out your Joy today!" loved his energy The room I was in was a 1 King Lake View on the 21st floor. The room was spacious, and the bed and pillows were one of the best combos in a hotel I've experienced. The bathroom was very nice, with a nice walk in shower, and great lighting. The view was amazing being able to catch the sunset on the water. I highly recommend it!
Manu206_
กรกฎาคม 2567
Staff was friendly Lisa who checked us in, Brandon and David from valet very helpful. Bathroom was huge and had a great view from window
Yager
กุมภาพันธ์ 2567
The customer service was great. We had a bit of an issue with the parking garage because a kid who didn’t work there tried to scam us $30 cash for parking. But he didn’t work for the hotel and the staff helped us to get our money back and were very apologetic and gave us a free upgrade and free breakfast which we really appreciated. The view of our room was great and the location was so convenient, we could walk to just about anything we wanted to do!
Kaeli
เมษายน 2567
Parking in the connected garage was easy and convenient. Great location -- we parked the car and walked everywhere. Most comfortable hotel. We always stay at a Westin when there is one available in the city!
Jennie
ตุลาคม 2566
Excellent hotel. Personnel was very polite, very professional and friendly. Extremely clean hotel. Breakfast was excellent and service unique. I really enjoyed my stay.
Nikolaos
พฤศจิกายน 2567
The lobby was beautiful.
Kathy
สิงหาคม 2567
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